On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. Learn more about this from Change Healthcare, or reach out to the contact center at 1-866-262-5342.
Your Wellcare By Allwell plan is not renewing in 2025.
In October, you will receive a letter in the mail notifying you that your Wellcare By Allwell Medicare Advantage plan will not be renewing in 2025. This means that your Medicare Advantage coverage with Wellcare By Allwell will end on December 31, 2024.
There will be no changes to your current Medicare Advantage coverage and benefits through the end of the year. You can also continue to use this website to access your 2024 plan information through December 31, 2024.
Know your options.
It’s important to understand your plan options and take action! If you don’t enroll in a new Medicare Advantage plan between October 15 - December 7, you will lose your Medicare Advantage coverage and return to Original Medicare.
Even if Medicare places you in Original Medicare, you still have other opportunities to join a Medicare Advantage health plan. Because your current plan will no longer be available to you and to provide you additional time to evaluate your options, you have a special opportunity to join a new plan any time until the end of February, 2025.
If you join a new Medicare Advantage plan AFTER December 31, your coverage in the new plan won’t start until the month after you join.
What do you need to do?
You need to choose how you want to get your health and/or prescription drug coverage. Review your options for Medicare coverage and choose which is best for you:
- Option 1: You can join another Medicare Advantage Health plan. Call 1-800-MEDICARE (1-800-633-4227) 24 hours a day, 7
days a week or visit Medicare.gov to choose a new plan. - Option 2: You can change to Original Medicare. Original Medicare is a fee-for-service coverage managed by the Federal Government. If you choose Original Medicare, and don’t choose a drug plan by December 31, Medicare will enroll you in a separate prescription drug plan. You will only be enrolled into a separate prescription drug plan.
Important Information
In general, there are certain times of the year thatyou can change your health plan. They are:
- From October 15 through December 7, anyone with Medicare can switch plans or return to Original Medicare. This includes adding or dropping Medicare prescription drug coverage for the following year. You can make as many changes as you need during this period. Your last coverage choice will take effect on January 1, 2025.
- From January 1 through March 31, anyone enrolled in a Medicare Advantage Plan (except a Medicare Medical Savings Account (MSA) plan) can switch plans or return to Original Medicare (and join a stand-alone Medicare Prescription Drug Plan).
How do you get help comparing Medicare plans?
Visit Medicare.gov or refer to your Medicare & You Handbook for a list of Medicare health and prescription drug plans in your area. If you’re interested in joining a particular plan, call the plan to get information about their costs, rules, and coverage.
You can also get help comparing plans if you:
- Call 1-800-MEDICARE (1-800-633-4227). Tell them you got a letter saying your plan isn’t going to be offered next year and you want help choosing a new plan. This toll-free help line is available 24 hours a day, 7 days a week. TTY users should call
1-877-486-2048. - Visit Medicare.gov. Medicare’s official website has tools that can help you compare plans and answer your questions. Click the “Find plans” tab to compare the plans in your area.
If you have questions, we’re here to help!
Please Contact Us
Material ID: Y0020_NMM_1826426_C